Notes for Agency Users
- To access PhoenixATS you need an access link and login details from the Client System Administrator.
- You will only see job vacancies you have been given rights to see on a job by job basis.
- Your System Administrator will advise the minimum content you are required to post for each candidate.
- All candidates posted are private between the Agency and the Client.
- All candidates posted are electronically date stamped.
- All actions you make in the system are electronically recorded.
For Help and Assistance
- Contact the Client System Administrator or
- Contact PhoenixATS support at support@phoenixats.com or
- Use the online CHAT section and liaise directly with PhoenixATS support team
How To Attach And View Applicants
1. Log in to PhoenixATS backend using your Username and Password.
- You need the link to login page. If you do not have the link please contact your System Administrator or your Client Support person.
2. Access the Job Section
- Once you have access to the system you will see a job list table displaying the jobs you have been given rights to post applicants to.
Notes: If you do not see any jobs in this table you have no assigned jobs.
3. Viewing Attached Candidates
-To view previously attached applicants click on the job title and you will see an applicant list table showing all applicants you have attached.
4. Viewing Attached Candidates Details
- To view the details of the candidate click on the 3 lines beside the applicant’s name or you can click on the applicant’s name to open a full page view. .
- Use the tabs to view pages within the form.
How To Attach Applicants To A Job
There are 3 options to attach an applicant to a vacancy
A. Attach New Candidate - Use this option to attach a candidate to a job who has no user account in the system. When a user choose this option, the user needs to supply information for the candidate's registration and application forms.
- To attach a new candidate, click on the job title
- From the Actions Menu select Attach New Candidate tab.
3. Complete the application form and select either PREVIOUS to go back and review or FINISH to submit your candidate.
B. Attach Existing Candidate to a Job - Use this option to attach existing candidates. It means the candidate has previous application.
1. To attach an existing candidate to a vacancy, select from the Action Menu "Attach Existing Candidate"
2. Search for the candidate's name.
3. Tick the box beside the candidate's name and click next.
4. Select an application form and click attach.
C. Attach Candidate to Another Job - Use this option to attach an applicant to another vacancy from within another vacancy.
1. To attach a new candidate to another vacancy, Tick the box beside the candidate's name and then select from the Action Menu.
2. Search for the vacancy or click the drop down arrow.
3. Select an Application Form and click attach.
Note:
You can track the progress of your applicants from the status shown in the applicant list table.